Terms and Conditions

  • Orange Vise Company LLC reserves the right to modify or revise these terms and conditions at any time without prior notice. It is strongly encouraged that all customers read and review these terms when making purchases from Orange Vise Company LLC to avoid any confusion or disputes.

  • RETURN POLICY

    If you wish to return any unused merchandise, please notify Orange Vise Company LLC by e-mail at info@orangevise.com within seven (7) calendar days of delivery. If your return is approved, you will be issued a return authorization number, as well as a return address. Returns made without prior authorization will be refused at our warehouse. Refunds on authorized returned merchandise will be made upon receipt of goods. All returned products are subject to a 15% restocking fee, must be in resalable condition, and must be in its original packaging. Orange Vise Company LLC reserves the right to inspect the condition of all returned products before issuing a refund. Customized items, clearance items, "scratch and dent" items, and items included in special package deals are not returnable. Also, please note that due to the high demand on our vises, we cannot accept returns on orders totaling $3,000.00 USD or more (less shipping). Please call us if you need to purchase a larger quantity but have not yet tried our products.

    For defective merchandise, please notify Orange Vise Company LLC by e-mail at info@orangevise.com to obtain replacement parts. For merchandise lost or damaged in transit, a claim will be filed through the shipping company within the shipping company's specified timeframe.

  • WARRANTY

    Our products carry a LIMITED LIFETIME WARRANTY against defects in materials and workmanship. Any components containing material inclusions or defects from improper machining will be repaired free of charge.

    Normal wear and tear, such as scratches, gouges, dents, peeling paint, etc. caused by normal usage in a typical machine shop environment are not covered under warranty. Likewise, damage to the product due to improper/unintended use, accidental mishandling, misuse, abuse, or user error is not covered under warranty.

    Orange Vise Company LLC prides itself in supporting its customers. Non-warranty repair service is available for a very reasonable fee.

  • WEBSITE, CATALOG AND PRICE ACCURACY

    All prices on our website and catalogs are stated in U.S. Dollars. Orange Vise Company LLC is not responsible for pricing errors, availability errors, typographical errors, description inaccuracies, outdated photos, omissions, or any other errors. Orange Vise Company LLC reserves the right to cancel any orders arising from such errors. Orange Vise Company LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update product information without prior notice.

  • TAXES

    Sales tax will be collected from California residents only. Customers outside of the USA are reponsible for all applicable taxes and duties.

  • SHIPPING TERMS AND RISK OF LOSS

    All domestic shipments by Orange Vise Company LLC are F.O.B. our place of shipment, as defined in the Uniform Commercial Code. All international shipments by Seller are Ex-Works, as defined by INCOTERMS 2000. Risk of loss for goods will transfer to Buyer upon Seller presenting Goods to carrier.

  • TOOLING

    Unless otherwise provided by a special written agreement, all tooling, fixtures, equipment, tools, software, drawings, and designs produced, acquired, or used by Orange Vise Company LLC for the purposes of filling your order remain the property of Orange Vise Company LLC.

  • LIMITATION OF LIABILITY

    Under no circumstances shall Orange Vise Company LLC or it affiliates be liable in contract, warranty, tort or otherwise for any special, exemplary, incidental or consequential damages that result from your purchase of any products from Orange Vise Company LLC or any use of or the inability to use any content or products from Orange Vise Company LLC. In no event shall our liablity exceed the purchase price of the products you purchase from Orange Vise Company LLC. It is the user's responsibility to inspect all products to determine if they are per specification required by you the end user.

  • COPYRIGHT AND TRADEMARKS

    All content on this site, such as text, graphics, logos, buttons, product images, videos and digital downloads, is the property of Orange Vise Company LLC and protected by the United States and international copyright laws.

    Graphics, logos and buttons are trademarks and may not be used in connection with any product or service that is not that of Orange Vise Company LLC, in any manner that will likely cause confusion among customers, or in any manner that disparages or discredits Orange Vise Company LLC. All other trademarks not owned by Orange Vise Company LLC that appear on this site are the property of their respective owners.

  • GOVERNING LAW

    This Agreement shall be governed, construed, and enforced in accordance with the laws of the State of California, without regard to its conflict of laws rules. You irrevocably consent to the exclusive jurisdiction of the courts located in California in connection with any action arising out of or related to these Terms and Conditions or this web site. Notwithstanding the foregoing, proceedings to enforce the result of any such adjudication may be brought in any applicable forum.

  • SEVERABILITY

    The invalidity or unenforceability of any provisions of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect.

  • WAIVER

    A party's failure to exercise or delay in exercising any right, power or privilege under this Agreement shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.

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